Name: Vicky
Location: Kankakee County
Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
Name: James 'Jay'
Location: Kankakee County
Comment: Don't be fooled by someone giving a cheaper 'Proposal' because they low ball you to get the job and then charge you more money. Also, look at the shingle they're putting on, cheap shingles might save you some money, but a better shingle isn't much more. I do electrical and construction work, so I know a lot of these guys, but I don't do roofs. The average roof, in Kankakee is about $14k - $20k, I did use Larry whenever I needed a roof in the past, but he's doing roofs now for the Lord. I called around and got some estimates and one was about $3k less than the average. Then I stumbled into these guys at the Legion; someone said they worked with Larry years ago. I talked with Troy, asked for an estimate and he hit the numbers right where I was estimating. I hired them and no regrets. I'd like to think my friend Larry was smiling down on me and made it all happen.
Name: Clara
Location: Bourbonnais
Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.
Name: Jimmy
Location: Kankakee County
Comment: Had these guys install new windows for me. Super job and easy payments, you won't go wrong.
Name: Lori
Location: Manteno
Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.
Name: Virgil
Location: Kankakee
Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).
Name: Harold
Location: Kankakee County
Comment: These guys were great, I just wish they were cheaper. I called around and got 3 estimates and they were more than one and less than another, so I picked them. **Update** Afterwards, I was glad because the cheaper company did my neighbor's house, and their roof is leaking, and they don't return calls. Thank goodness I went with Virgina's because they are bonded and insured and certified roofers.
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
Name: Mary
Location: Kankakee County
Comment: These guys were professional, and they fixed my electrical problems and installed new baseboard heaters for me.
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