Name: Celia
Location: Kankakee County
★★★★★ 5

Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.

Name: Bob
Location: Bonfiled
★★★★★ 5

Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.

Name: Clara
Location: Bourbonnais
★★★★★ 5

Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.

Name: Mark & Cindy
Location: Kankakee
★★★★★ 5

Comment: We wanted a deck out back and just didn't have time to do it. I called and spoke with Troy and got a price. It was reasonable and we hired them. No issues, I just wish I had made it a little bigger.

Name: Quinn
Location: Kankakee
★★★★★ 5

Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.

Name: Neal
Location: Kankakee County
★★★★★ 5

Comment: We had a lot of hail damage and needed someone to work with our insurance company that was certified and licensed. I hired these guys, and they fixed my roof, and it was all covered on my insurance but the deductible. I got a 35-year warranty and storm grade shingle.

Name: John
Location: Kankakee County
★★★★ 4

Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.

Name: Lewis P
Location: Kankakee County
★★★★★ 5

Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.

Name: Hazel
Location: Kankakee County
★★★★★ 5

Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.

Name: Merkle-Delo
Location: Kankakee County
★★★★★ 5

Comment: My mother lives in our old home and I'm states away and since my dad past she really doesn't have anyone to help her out. Eventually, she'll need to move to an assisted living facility, but until then she likes her independent life with her little dog. She's active in her Church and was getting some 'supposedly good Christians' to help her. I suspected she was possibly being taken advantage of, so I had these guys come check on a few things and I was glad I did. They took care of all her issues and charged me less than what those 'supposed Christians' wanted. Also, when talking with the owner, he was very understanding and even offered to stop by and check on mom if I ever had any worries. I thought that was nice to know. It's nice that there are still honest people helping others out of the kindness of their heart.

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