Name: Iris
Location: Kankakee
Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
Name: JP
Location: Bradley
Comment: I like that these guys are all professional and they are locally owned, and Veteran owned too. They know what they are doing, and they were reasonable.
Name: Mary
Location: Kankakee County
Comment: These guys were professional, and they fixed my electrical problems and installed new baseboard heaters for me.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Chip
Location: Bradley
Comment: If you want it done right and have someone stand by their work, go with these guys. I had them build a 10x10 Pivilion for me and pour a pad. Nice work, no issues, and priced with my budget.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Celia
Location: Kankakee County
Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.
Name: Vicky
Location: Kankakee County
Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!
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