Name: Joe
Location: Kankakee
Comment: What impressed me the most was when these guys came out, they refused to just patch the roof as I wanted. I thought the customer was always supposed to be right? After Troy and Ashton were here, the owner personally came out and talked to me and said that there's lots of contractors that would be more than happy to just take my money, but he's not one of them. I thought about this and decided to call a few references and I was surprised he was right. Nobody complained about their work, and they stood behind what they did. So, I pulled the trigger on these guys and setup payments, I'm glad that I did because it this was the best solution and now, I won't have to worry about replacing/fixing the roof for the rest of my life!
Name: Hondu-Charles
Location: Kankakee County
Comment: I used these guys but didn't like that they started so damn early on the roof. I told Troy I like to sleep in on Sunday and not to start until 10am. However, his crew showed up at 6am and started working. When Troy showed up, he said the weather called for rain and they needed to get it tore off and covered before it rained. It did start raining at noon, but they could have started at 10am, it wasn't raining then, or they should have come back in a day or two. Anyway, the insurance adjuster was happy with the quality of work, and they paid for it. Next time I hire them, I'll just stay at my mother's house so not to be disturbed.
Name: Rob
Location: Kankakee
Comment: I didn't use these guys for my roof, they were a few thousand more than another guy. I should have known; you get what you pay for. My insurance company would NOT pay for the work that was done and suggested I call Troy. He has me now on their schedule and will be using their payment plan to get my roof fixed; hopefully they can get me fixed up before I have any more problems. Anyone wanting work done, be careful there's a lot of shady contractors out there taking your money. Don't do like I did, cheap isn't what you want when someone is doing work for you.
Name: Darrel-Lane
Location: Kankakee County
Comment: I had a roof leak and had several guys come out and look at it and they all quoted me replacing it. Ashton and Steve looked at it and said it was repairable. A lot of contractors just want to sell you on a new roof, but these guys patched it and gave me 10yr warranty and it was 75% cheaper than replacing it.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Pam
Location: Kankakee County
Comment: No issues, but they're not the cheapest in town. However, I went with these guys because they're properly licensed and bonded. Thank goodness I did because my insurance company helped cover some of the cost and some of the other contractors weren't properly licensed and would NOT have been covered by my insurance.
Name: Mary
Location: Kankakee County
Comment: These guys were professional, and they fixed my electrical problems and installed new baseboard heaters for me.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
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