Name: Clara
Location: Bourbonnais
Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.
Name: Karl
Location: Kankakee County
Comment: I hired another contractor to do my roof and that contractor messed it up. Troy came out and showed me just how screwed up things were. Unfortunately, they had to tear off everything the other contractor did, and this cost me a lot more than just having Troy do it to begin with. Live and learn, if you need roof work done then don't hire anyone else. Thank god they have payment options.
Name: Ola
Location: Kankakee County
Comment: I had Troy look at my back screen door and outside door. It was all rotting and bad, he replaced it and I'm so happy. I just should have done it years ago.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Mark & Cindy
Location: Kankakee
Comment: We wanted a deck out back and just didn't have time to do it. I called and spoke with Troy and got a price. It was reasonable and we hired them. No issues, I just wish I had made it a little bigger.
Name: Tracey
Location: Kankakee County
Comment: My dumb a** was out BBQing on the back deck and had the grill to close to the siding and went inside prepping the chicken and when I came out, the grill had melted the siding. Was I pissed at myself, and sick to my stomach. My husband was pissed, so we called and talked with Troy, and he came out and looked at it and told me it wasn't really that bad, but it would just take some time to fix it, more labor than parts. Troy worked with my insurance and got some of it covered and impressed my husband. I came home yesterday from work and was surprised it was all fixed. If I didn't know any better, I wouldn't even know there had been a problem. There's just a slight color difference and Troy told me that once the sun works on it, it will fade and probably match 100%. So, no more BBQ grills next to the house because my husband had Troy build me a beautiful BBQ area with a concrete pad and kitchen counter area which was his little surprise to me.
Name: Betty
Location: Kankakee County
Comment: No complaints. They did a great job too.
Name: Harold
Location: Kankakee County
Comment: These guys were great, I just wish they were cheaper. I called around and got 3 estimates and they were more than one and less than another, so I picked them. **Update** Afterwards, I was glad because the cheaper company did my neighbor's house, and their roof is leaking, and they don't return calls. Thank goodness I went with Virgina's because they are bonded and insured and certified roofers.
Name: Mateo
Location: Kankakee County
Comment: Me no like these guys because they no speak Spanish. Roof fine, they need to speak to customer, English no so good. Hicieron un gran trabajo
Name: Jimmy
Location: Kankakee County
Comment: Had these guys install new windows for me. Super job and easy payments, you won't go wrong.
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