Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
Name: Harry
Location: Kankakee County
Comment: I hired ******* (redacted) and after 6 months I noticed mold and water leaking. I called these guys, and they were able to fix the leak. However, they told me the prior contractor did not install things correctly. Now I can't afford to have it fixed because I basically wasted all my money on those other clowns. Troy told me his patch won't last as the whole job wasn't properly done. I guess I'll just wait and see if I can make it by this year and have them redo it next year.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Eugene
Location: Kankakee County
Comment: Putting a roof on is expensive and if you're spending that kind of money on a roof you don't want someone that isn't licensed and bonded. Beware there are too many 'shady' contractors out there and you'll get what you pay for. For me, I went with these guys, and it's been a few months and I'm so glad I did. Never just hire someone because they gave you the lowest price. These guys are competitively priced and don't do shady work. I recommend them 100%.
Name: Marty
Location: Kankakee County
Comment: Had a house fire and what a mess, my insurance agent suggested I use this company and they were great. They cleaned up the damage, replaced the wiring, and replaced the drywall etc. I was sick to my stomach, but when they were done, I ended up with a nice kitchen and you'd never know we had a fire.
Name: Charlie
Location: Kankakee County
Comment: I didn't like these guys because I thought they were a little 'stand offish' and were more interested in trying to sell me a roof replacement. I told them I just wanted it patched. Troy said they don't do patch work and to hire someone else. So, I'm going to spend my money elsewhere, you guys lose. ADMINISTRATOR: We're sorry you didn't like our service but what Troy meant was we don't do work to just take money. In your case, your roof is beyond repair and even though there are contractors out there that will take your money, we're not one of them. We will fix it right, if it's repairable we'll repair it. Unfortunately, in your case it's our opinion it is not repairable and needs to be replaced. Good luck and we wish you well.
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
Name: Chip
Location: Bradley
Comment: If you want it done right and have someone stand by their work, go with these guys. I had them build a 10x10 Pivilion for me and pour a pad. Nice work, no issues, and priced with my budget.
Name: Ora
Location: Bradley
Comment: I needed someone to simply mow my lawn, not landscaping, or trimming, you know like the teenage kid down the street use to do. Everyone I called wanted $50+ and they charged me for edging and trimming regardless. A friend recommended these guys, and they simply charged me $35. What a relief, because I'm on a fixed income. I also wanted some weed & feed to put down, they charged me for a bag from Menards and only charged me $10 to apply it. They did a good job and Steve told me they do charge more for lawncare, but they have a simple mowing plan if you just want your grass cut and a little trimming. So, they were exactly what I was looking for.
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