Name: Mateo
Location: Kankakee County
Comment: Me no like these guys because they no speak Spanish. Roof fine, they need to speak to customer, English no so good. Hicieron un gran trabajo
Name: Celia
Location: Kankakee County
Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.
Name: Hazel
Location: Kankakee County
Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: John 'Happy'
Location: Bradley
Comment: Wanted some things cleaned up and a shed tore down. I'm getting too old to do this stuff. Not a big job, but they came over and took care of it. While they were here, I had a flat tire on my car. Steve took it off and took it to have it patched for me. He didn't even charge me, I just had to reimburse him for what the tire place charged to fix it. So, I bought him and his worker 'Doug' a pizza for lunch. A nice bunch of guys and reasonable. The owner stopped by and scolded me for feeding the help, he said they'd get spoiled and would now want lunch every day. He was joking of course, but he and my cousin hit it off as they talked about their Army days and what the Cubs will be doing this year. Nice to see local businesses still working and caring about service. Thanks, and PS> I'm a Sox fan
Name: Lori
Location: Manteno
Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.
Name: Lewis P
Location: Kankakee County
Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.
Name: Rapolinski P.
Location: Bradley
Comment: Need my deck repaired and these guys did a great job. I'm going to have them replace some windows for me later this summer.
Name: Eugene
Location: Kankakee County
Comment: Putting a roof on is expensive and if you're spending that kind of money on a roof you don't want someone that isn't licensed and bonded. Beware there are too many 'shady' contractors out there and you'll get what you pay for. For me, I went with these guys, and it's been a few months and I'm so glad I did. Never just hire someone because they gave you the lowest price. These guys are competitively priced and don't do shady work. I recommend them 100%.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
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