Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Charlie
Location: Kankakee County
Comment: I didn't like these guys because I thought they were a little 'stand offish' and were more interested in trying to sell me a roof replacement. I told them I just wanted it patched. Troy said they don't do patch work and to hire someone else. So, I'm going to spend my money elsewhere, you guys lose. ADMINISTRATOR: We're sorry you didn't like our service but what Troy meant was we don't do work to just take money. In your case, your roof is beyond repair and even though there are contractors out there that will take your money, we're not one of them. We will fix it right, if it's repairable we'll repair it. Unfortunately, in your case it's our opinion it is not repairable and needs to be replaced. Good luck and we wish you well.
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
Name: Jimmy
Location: Kankakee County
Comment: Had these guys install new windows for me. Super job and easy payments, you won't go wrong.
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
Name: 'Smokey' - Bill
Location: Kankakee
Comment: I have a couple of rental properties and needed some work done to pass my rental license inspection. I heard about these guys, and they fixed me up and they even handled getting my rental license. It saved me a lot of time and money, thanks guys.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Elsie
Location: Kankakee County
Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.
Name: Eugene
Location: Kankakee County
Comment: Putting a roof on is expensive and if you're spending that kind of money on a roof you don't want someone that isn't licensed and bonded. Beware there are too many 'shady' contractors out there and you'll get what you pay for. For me, I went with these guys, and it's been a few months and I'm so glad I did. Never just hire someone because they gave you the lowest price. These guys are competitively priced and don't do shady work. I recommend them 100%.
Name: Austin
Location: Bourbonnais
Comment: No issues. There was more damage once they tore off the roof than they thought. Thank God they worked with the insurance and got an adjustment. My Agent said that a lot of guys would just not have fixed it like these guys did. I got a roof now that will last the rest of my life. My sister needs a root put on her garage; I'm going to recommend these guys.
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